* Shipping time is estimated and commences from the date of shipping, rather than the date of order, and can take longer than expected date due to invalid address, customs clearance procedures or other causes.
* Please submit a ticket within 3 months of shipment if the package does not arrive in time, our representative will get back to you within 24 hours. Note that overdue requests may not be accepted.
* During peak sale season, the delivery time of your package(s) may take a little bit longer. Thanks for your patience. Please go to "my orders_track" to track your order.
1. If you have any concerns about your order, Please contact Customer Service by submitting a ticket on our site with 5 days since you receive the item and return to us within 30 days from the delivery date for exchange or refund. We will reply within 1 business days (public holidays not included). Your patience will be highly appreciated.
2. When receiving return instructions from us, please package up the item(s) to be returned with the original packing.
3. Once you packed the return package,please contact with the post office to return,then you get the return information, please inform us the return tracking number. We will track it timely.
4. After we receive your package. We'll issue the refund to your payment account within 5 business days,if not,please remind us. Once your refund has been issued, you will receive a confirmation email.